EMT & NEMT SERVICES FAQs
Does Bactiv Healthcare provide emergency medical transport (EMT) services?
Bactiv Healthcare currently does not offer services for serious emergencies that require immediate medical transport (such as for trauma, heart attacks, or strokes). For critical emergencies, it is essential to call local emergency services or visit the nearest hospital.
What is Non-Emergency Medical Transport (NEMT), and how can Bactiv help?
Bactiv Healthcare can assist with Non-Emergency Medical Transport (NEMT), which is used for patients who need help getting to and from medical appointments, routine check-ups, or non-urgent procedures. NEMT services are ideal for individuals who are unable to drive themselves due to physical limitations but are not in a life-threatening situation.
What types of conditions or needs qualify for NEMT services?
NEMT is suitable for individuals who need transportation assistance for:
Routine doctor’s visits
Dialysis appointments
Physical therapy sessions
Follow-up check-ups after surgeries or medical procedures
Transport to outpatient facilities
NEMT does not cover serious medical emergencies requiring ambulance transport. If an emergency situation arises during NEMT service, the patient may be transferred to an emergency service provider.
Who provides the NEMT services offered through Bactiv?
Bactiv works with licensed NEMT providers who ensure safe and reliable transportation for patients needing medical transport assistance. These providers are trained to handle non-urgent medical transport, ensuring patient comfort and timely arrival to medical appointments.